AEP starts October 15 — is your pipeline ready?
CRM & Operations Consulting for Medicare Agencies

Stop Losing Leads
During AEP Season

We build CRM systems that give Medicare agencies a clear view of every agent, every client, and every renewal — so nothing falls through the cracks when it matters most.

Medicare insurance agent consulting with a senior client

The Challenges Medicare Agencies Face

AEP is a sprint. But most agencies are running it with a system built for a walk.

AEP Pipeline Chaos

Annual Enrollment Period floods the pipeline — and without a clear system, high-value leads go cold while agents scramble.

No Visibility Across Agents

No single view of each agent's book — who's at risk of lapse, who has open leads, who needs follow-up today.

Lead Follow-Up Falls Behind

Referrals from elder law attorneys, financial advisors, and DMMs go cold because there's no system to catch them.

Compliance Tracking Gaps

Keeping certifications, carrier appointments, and AHIP deadlines current across a team of agents is a full-time job without the right system.

Commission Visibility

No clear picture of where commissions stand — by agent, by carrier, or by plan year — until the statement arrives.

Referral Network Untracked

Relationships with elder law attorneys, financial advisors, and DMMs are valuable — but they're not being systematically cultivated or measured.

An Operations System Built for Medicare Agencies

We configure CRM around the specific workflows, compliance requirements, and selling seasons that define your business.

AEP Pipeline Management

A purpose-built AEP pipeline in CRM — stage-by-stage tracking from first contact through enrollment, with automated follow-up sequences so no lead goes cold.

Agent & Book Management

One view of every agent's book — active policies, upcoming renewals, at-risk clients, and open leads. Know what's happening across your agency without chasing anyone down.

Compliance Tracking

Automated tracking of AHIP certifications, carrier appointments, and E&O renewals — with alerts before deadlines hit, not after.

Referral Network CRM

Track your referral partners — elder law attorneys, financial advisors, DMMs, and care managers — with touchpoint logging, referral attribution, and relationship health scores.

Reporting & Dashboards

Real-time dashboards showing agency-wide performance — enrollments by agent, renewals at risk, pipeline velocity, and referral source attribution — without pulling data manually.

Automated Outreach

Renewal reminder sequences, birthday and SEP outreach, and referral partner nurture campaigns — set up once, running automatically.

Partner Add-On · Ventana

Give Clients a Portal to View Their Plan Documents & Invoices

Through our partnership with Ventana, we can add a branded client portal to your agency. Clients log in to access their plan documents, invoices, e-signature requests, and support tickets — under your agency's name and domain. No more emailing PDFs, no "can you resend that?" calls. Everything pulls live from your CRM and back-office systems so clients always see what's current.

Ask about client portals | Learn about Ventana ↗

We Know This World

We've worked directly with Medicare agencies and the professionals who serve aging Americans. That context changes everything about how we build.

Industry-Specific Setup

We don't use generic CRM templates. Every pipeline stage, field, and workflow is built around how Medicare agencies actually operate — AEP cycles, carrier relationships, and compliance calendars included.

Built for the Elder Market

We work exclusively with professionals who serve aging Americans — DMMs, Medicare agents, and their referral partners. We understand the trust, compliance, and relationship dynamics that make this market unique.

Small, Focused Practice

We take on a small number of clients at a time. Every agency we work with gets genuine attention, fast responses, and a consultant who knows your system inside out.

From Discovery Call to Live System

A clear, four-step process with no surprises on scope or cost.

1

Discovery Call

30 minutes to learn about your agency, your current tools, and your biggest operational headaches. No pressure.

2

Scoped Proposal

A clear proposal with timeline and pricing — agreed before any work begins. Hourly projects or monthly retainer, your choice.

3

Build & Configure

We build your operations system — pipelines, automations, dashboards, compliance tracking — and train your team on how to use it.

4

Ongoing Support

Monthly retainer clients get six dedicated hours per month — updates, improvements, and support as your agency grows.

Simple, Transparent Pricing

One-time projects billed hourly at a fixed scope. Ongoing support available as a monthly retainer.

Hourly & Project Work

$150/hour

AEP pipeline setup, CRM configuration, compliance tracker, referral module, or a full operational assessment. Scoped and priced before we begin.

  • AEP pipeline build-out
  • CRM configuration
  • Compliance tracking setup
  • Referral network module
  • Reporting & dashboard creation
Get a Quote

Scoped & priced before we begin

Monthly Retainer

$1,000/month

Six dedicated hours of ongoing operational support each month — system updates, new automations, reporting improvements, and anything your agency needs. Additional hours at $150/hr.

  • 6 hours of dedicated support/month
  • Additional hours at $150/hr
  • Ongoing system improvements
  • AEP prep each enrollment season
  • Priority support
Get Started

6-month minimum • Build-outs scoped separately

Ready to Get Your Agency Organized?

Schedule a complimentary 30-minute discovery call. We'll look at your current setup and show you exactly what a better system could look like before AEP hits.